Objective |
| | I am searching for a position that will allow me to focus on my strengths, to continue my personal and professional growth, as well as to be a part of an all-inclusive energized and focused environment.
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aCCOMPLISHMENTS |
Maggie Sottero Designs Salt Lake City, UT 2007 - 2010
Systems Administrator
- Being an SMB (SMALL TO MID-SIZED BUSINESS), all disciplines of IT were covered. Having outgrown existing solutions, the business requirement was to redesign and implement a new base infrastructure that tied together Microsoft Dynamics, GP Web services, Exchange, other internal and external electronic communication, and shipper integration in a seamless integration. This required hardware / software installation, patch management, and overall capacity planning with an optimized approach to information delivery and business continuity. This also led to the creation of new business relationships with software and hardware vendors that provided the necessary infrastructure that assisted in the functionality and ability to maintain expenses within the project budgetary constraints by leveraging existing technologies.
- Server Administration, Installation, Troubleshooting (Windows, Apple, and Linux)
| - Enterprise Fax solutions Installation, Administration, Troubleshooting
| - MS Exchange Server Installation, Management, Troubleshooting
| - Microsoft SQL Server Installation, Administration, Troubleshooting
| - Active Directory Management, Design, Troubleshooting
| - License Tracking and Management
| - Asset Procurement, Management, Security, Reporting
| - Avaya PBX Installation, Administration, Troubleshooting
| - Capacity Planning and Reporting
| | - System and Network Monitoring and Monitoring
| - Collocation Hardware and Software
| - Script creation for data migration, installation, and data integrity testing.
| - Terminal Services and Web-ex server installation and access
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Volt Prof Svc/3M Health Information Services Murray, UT 2007 - 2007
Consultant
Responsibilities consisted of installation, troubleshooting, and support for 3m HIS proprietary software solution to a MSSQL based dbms. The conversion included data migration, integrity testing, report modification and re-creation for each client. Along with the conversion, my duties were extended to the customers that required hardware and software installation and upgrades to their DBMS environment, which included Microsoft server installations, Active Directory migrations, and user rights management that was required by the application.
- SQL Server upgrade/migration and configuration
| - Data Integrity Testing of client records
| - Windows Server (2000, 2003) Configuration and Deployment
| - Script creation for data migration, installation, and data integrity testing.
| - WebEx, LogmeIn Management, terminal services
| - Citrix Server Installation and Management
| - VPN Configuration and Management
| - Project management and documentation
| - Technical writing and project specifications
| - Client Relationship Building
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ADP (Automatic Data Processing Inc) Salt Lake City, UT 2005 - 2006
Systems Performance Specialist
Responsible for several fortune 1000 clients. As a main resource for payroll and hr meta data warehousing, scheduled data integrity was required to ensure accuracy for the clients. The proprietary database engine was upgraded to a sql core, so the migration and data integrity verification was a key point before the client(s) open enrollment or tax season occurred. As the upgrade was a change in dbase type, migration and re-creation of client action reports and employee queries were required, which allotted a larger percentage of communication with the customers.
- SQL Management and Installation
| - SQL Report Creation, Report migration, Table and data integrity testing.
| - Windows Server Upgrade, Installation, Maintenance, Troubleshooting
| - Terminal Services, Citrix, Webex server management
| - Script creation for data migration, installation, and data integrity testing.
| | - Quality Assurance Testing for Client Reporting
| - Developed Client and end user training material
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Zions Bancorporation Murray, UT 1999 - 2004
Systems Engineer II
Microsoft Server Engineer in an Enterprise Application environment. The application and systems engineered and administered were SQL Servers, Groupwise Email Server, Novell and Microsoft Operating systems, Centralized Rightfax solution design and deployment, and the deployment / administration of a corporate Citrix environment.
| | - Windows Server, Citrix Server, Novell 5x and 6x
| | - Cisco Works, Cisco VPN, Cisco Voip
| - Terminal Services and Citrix Server Installation and Management
| - Rightfax Installation and Administration
| - Scripting for new user, data migration, file utilities, Log management, and communication directives
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Convergys Corporation West Valley City,UT 1996 - 1999
Training Systems Administrator
- Responsible for Systems Installation, Management, and Administration of all Servers and Workstations associated with the Centralized Training Department. This included the development and distribution of Web Based Training, Computer Based Training, Surveys, Workstation and Server Imaging, and Exchange Servers.
- Windows Servers NT 3.51, 4.x, 2000
| - Exchange Servers Installation and Administration
| | - Microsoft Management Server, workstation management and
| - Cisco and 3com network management
| - Citrix Server Installation and Management
| - VPN Configuration and Management
| - Windows Scripting for Automated client installation, user creation, and file management
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| Direct Merchants Credit Card Bank (DMCCB) Salt Lake City, UT 1994 – 1996 | Network Administrator
I was responsible for a 105 node AS400 network and a 87 client Microsoft network connected with a site to site to site VPN to FDR (First Data Resources) and Metris Financial home office network. Initial work on emulation software to move away from the dumb terminals to a PC networked infrastructure. I was responsible for IT Procurement, Inventory management, network and physical security, as well as remote network access for vendors and developers.
- AS400 and Windows Network
| - Exchange Installation and client management
| | | - Cisco and 3Com Networking
| - Network and Information Security
| - VPN Configuration and Management
| - Secure FTP for Batch Processing
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Education and Skills |
Salt Lake Community College Salt Lake City, UT 2006 - Present
Business/Computer Information Systems
Ongoing education directed towards a degree in computer information systems with an emphasis in information security.
Advanced Technical Center Salt Lake City, UT 1999 - 2000
MCSE 2000, CNE 2000, Internet, A+ Certified, and Network training Courses
Certification courses that allowed me to obtain a MCSE 2000 and CNE 2000, and A+ certifications. Ongoing updated training has allowed me to keep my knowledge of network systems on task to eventually update my certifications.
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